Troubleshooting

Buttons are cut off or cannot be seen in Tracker Touch
The screen resolution for the display with Tracker Touch needs to be set at 1920 x 1080. Also, even if set at 1920 x 1080, Tracker Touch will not di...
Wed, 18 Feb, 2015 at 11:53 AM
Unable to connect to the database
These are troubleshoots steps if Tracker Touch is not connecting to the database at startup: Check the connection string in the config file ...
Wed, 18 Feb, 2015 at 3:06 PM
User File Does Not Exist - Exiting Application
If the 'Use Tracker Touch' setting has not been enabled within Tracker, you will receive the following message when attempting to open Tracker Touch...
Mon, 23 Feb, 2015 at 4:29 PM